Answers to Frequently Asked Questions

Do you charge any other fees or taxes ?

No, There is no taxes, no tolls, or hidden additional airport or parking fees.  Your fare is your total cost. Gratuity is not included and is a reflection of your service satisfaction.

How do you get the internet reservation discount coupon ?

In order to receive the discount coupon, you must submit your reservation through our website. Once all the information has been filled, your confirmation number will come up; as well as, the discount coupon. Please make sure to print the coupon and present it to the driver at your arrival destination for your discount.

Do you offer a grocery stop ?

Yes. Our grocery stop is complementary and we allow our passengers 20 minutes of shopping for necessities.

What kind of grocery store will be available ?

Our grocery stop is at our local supermarkets, such as Albertson’s, Publix, and Gooding’s. These stores may include all foods, snacks, baby necessities, a variety of wines, liquors, and beers, personal necessities, and other. 

What are the Florida car seat Laws ?

The state of Florida constitutes 316.613, that all children traveling in a vehicle must be provided with protection. Therefore, children ages 0-5 must be in a car seat or booster seat. Children from ages 0-3 must be in a forward facing car seat. Children from 4-5 must be securely fastened in a booster seat.

Can I pay the reservation  in advance ?

Yes. Just call 1-888-939-8227 and our operators can process your payment. We accept VISA and MASTER CARD.

Are the vehicles smoke free ?

Yes. There is no smoking during our transfers. Passengers are allowed to smoke while doing a grocery stop outside of our vehicles.

What is the travel time from Orlando Int’l Airport ?

The estimated travel time from Orlando Int’l Airport to the Disney World area and Kissimmee area is approximately 30 min.

What is the travel time from Sanford Int’l  Airport ?

The estimated travel time from Sanford Orlando Int’l Airport to the Disney World area and Kissimmee area is approximately 60-75 min.

Do travel agents get any benefits for reference?

Yes. In order to receive the 10% commission you must register with WDW Towncar of Orlando before submitting your reservation. See Travel Agent Information and Registration. 

What happens if my flight delayed ?

We, at WDW Towncar, track your arrival flights online and are aware of any delays. This helps us be more efficient with our time and yours.

What happens if my flight changes ?

If your flight information changes, please call us at 1-888-939-8227 immediately so that we avoid any inconvenience for you.

We are arriving in separate flight ?

If your traveling with a large party and have made one reservation to avoid making separate reservations, please make sure to input the information for the later flight and meet that party at their arrival baggage claim in other to conveniently meet the party as a whole. 

Do You Still Have Questions ?

Call Us Toll-Free 1+(888)939-8227